Powerful in-depth troubleshooting for customer experience monitoring (CEM)
Nemo CEM Observer is an efficient, user-friendly, and accurate tool for the professional customer experience monitoring of wireless network performance, applications, and services from the end-user point of view.
Nemo CEM Observer brings in-depth troubleshooting to Customer Experience Monitoring. It gives engineering-level visibility to mobile network data which can be used to detect the root causes of subscriber experience issues typically caused by the network. Nemo CEM Observer is the first step towards bringing drive test level diagnostics data into the CEM domain, thus enabling the root cause analysis of user experience problems. Coupled with Anite’s proven post-processing tool, Nemo Analyze, the collected data can be efficiently analyzed and visualized. More info..